Articles on: Returns

Returns made easy...

With us, you do NOT have to comply with the time-consuming, legally prescribed cancellation scenario.

If you want to return your goods, you can do so conveniently in your customer account.

Easy-Return - return in 3 steps

Log in to your customer account, select the appropriate order and click on ‘Request return’.

Wait for our response! We will check your enquiry and send you a return label.

Pack the goods, stick on the return label and hand them in at the nearest DHL collection point.

TIP: Sometimes you can also give it to the postman if you ask him nicely.

>>> Click here for your customer account

ATTENTION: Be sure to read the [[Return conditions](/en/article/rucknahmebedingungen-1xmf55w/)]

If you prefer to take the legally prescribed cancellation route, you can find our [[cancellation policy](/en/article/widerrufsbelehrung-7touyr/)] here

Updated on: 12/05/2024

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